Terms of Service

Last updated: January 2024

GatePass Terms of Service

1. Acceptance of Terms

By accessing and using GatePass ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

GatePass is a comprehensive visitor management solution that provides organizations with tools to manage, track, and secure visitor access to their facilities.

2. Service Description

GatePass provides a cloud-based visitor management platform that includes:

  • Visitor registration and pre-registration systems
  • Digital gate pass generation and management
  • Host notification and approval workflows
  • Visitor tracking and reporting
  • Integration capabilities with existing security systems
  • Mobile applications for visitors and administrators
  • Analytics and reporting tools

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

3. User Accounts and Responsibilities

To use GatePass, you must create an account and provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring compliance with all applicable laws and regulations
  • Managing user permissions and access controls within your organization

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any laws, regulations, or third-party rights
  • Upload, post, or transmit any harmful, illegal, or inappropriate content
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to the Service or other accounts
  • Use the Service for any commercial purpose without authorization
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Collect or harvest personal information without consent

5. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as outlined in our Privacy Policy.

You retain ownership of any data you submit to the Service. You grant us a worldwide, royalty-free license to use, store, and process your data solely for the purpose of providing the Service.

6. Subscription and Payment

GatePass offers various subscription plans with different features and usage limits. By subscribing to a paid plan:

  • You agree to pay all fees associated with your chosen plan
  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable unless otherwise stated
  • We may change pricing with 30 days' notice
  • Your subscription will automatically renew unless cancelled

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of GatePass and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

8. Service Availability and Support

We strive to maintain high service availability but do not guarantee uninterrupted access. Scheduled maintenance and unexpected downtime may occur. We provide support through various channels as outlined in your subscription plan.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GATEPASS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which GatePass operates, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]

Website: www.gatepass.com